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The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers b

Job Description: Handle Inbound calls from US Customers and provided real time assistance Handle customer queries and provide resolution Perform Troubleshooting steps with customers over the phone and provide resolution Create Tickets/Truck Rolls for issues not resolved over the phone Perform TSR on the calls

Roles and Responsibilities: In general, you’ll work closely with the design team, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices. You will, therefore: Gain feedback continuously from users, team leads, and colleagues Monitor app performance, watch for traffic drops related to site usability problems, and rec

Data Analysis of a complex product database in real-time. Database management services to activate / deactivate products. Maintenance of client portals with pre defined business rules/guidelines

What you’ll do: Analyze and verify customer accounts as per available data Assist with routine customer queries on products and services via chat Take appropriate steps to resolve customer issues and provide feedback to prevent similar issues from occurring in the future Troubleshoot technical issues related to customer’s services Serve as a subject matter expert on clients business rules, c

Roles and Responsibilities: Design, customize and implement Sitecore solutions to satisfy customer business requirements Knowledge in Asp.Net, C#, SQL Server, Web services, MVCMVP, HTMLCSS, JQuery Assist with the integration of application components and integrate Sitecore with other systems Work with up to date technology concepts like cloud computing and big data Be part of a community foc

Roles and Responsibilities: Will be a part of the operations team working on marketing operations business. Needs to work as an independent resource / individual contributor while still being part of a larger marketing automation cluster and bring synergies Daily hands-on campaign execution (segmentation, list pulls, query build) using Python/SQL on the client platform With SQL expertise shou

The role will involve: Analyzing and format data to tell a specific story through data visualization and infographics Address internal and external data visualization and communication needs in a variety of formats including infographics, charts, diagrams, and maps Working with different tools to produce the final output that can be shared with international clients

We are searching for an innovative, well-organized MIS executive to join our company. The MIS executive's responsibilities include designing and developing computer systems on time and to specifications, developing strategies, keeping up-to-date with the latest developments in IT systems, analyzing operations, and making suggestions for improvement. They also allocate resources, as well as

Role and Responsibilities: Gathering, understanding and analyzing requirements Writing reusable, testable, and efficient code Integrating databases and APIs Designing and implementing secure, low-latency, high-available, and performant applications Participate in debugging, troubleshooting and brainstorming for solutions to problems Collaborating with colleagues across teams Adhering to pr

Data Analysis of a complex product database in real-time. Maintenance of client portals with pre defined business rules/guidelines Query handling for all analysts Conducting training for analysts on process activities Auditing of work done by analysts & pulling of daily reports

Command line tools such as grep / sed / awk etc. for automating common tasks. Good problem solving skills, willingness and ability to quickly learn new technologies, and the confidence to hack the way out of tight corners. knowledge of web application frameworks in Python such as understanding of basic statistical and analytical techniques, especially Django, Flask etc. Hypothesis testing. Ope

Be the POC for campaigns, assign campaign build tasks, followup with the team and share creatives back to client for approval Flag risks of missing SLAs due to client delays, capacity or knowledge related issues Ensure that client KPIs are met Cascade any process or client level changes to the Team Leads Perform Root Cause Analysis for misses on SLAs and recommend corrective actions Work with

Detailed Job/ Role Description: Develop a script which will allow to download the data from websites To learn new technology and platform quickly Ability to work with multiple internal stack holders Candidate need to prepared a report using excel 70% work will be related to development and 30% work related to reporting Very Good team player Essential skill-set required: Good in python

Knowledge of Angular JS, Node.JS, React.JS would be added advantage Ensure developed pages are responsive, W3C compliant and are cross browser compatible, provide full proof suggestions to on optimization and best practices Develop and test pages across multiple browsers, platforms, and devices Sound knowledge of developing Industry standard responsive Emailers / Landing Pages and test across em

Roles and Responsibilities: Will be a part of operations team working on marketing operations business. Need to work as an independent resource / individual contributor while still being part of larger marketing automation cluster and bring synergies. Daily hands on campaign execution (segmentation, list pulls, flow creation) using Unica marketing automation platform. Conduct extensive qualit

Automation Anywhere platforms to build intelligent automation solutions Springboot based APIs. Java development background is required. Knowledge in development of APIs to integrate automation solutions is needed. Knowledge in Automation Anywhere is needed. Participate in intake and prioritization meetings with business stakeholder and provide technical direction and input as and when needed.

Ensure developed pages are responsive, W3C compliant and are cross browser compatible, provide full proof suggestions to on optimization and best practices Develop and test pages across multiple browsers, platforms, and devices Sound knowledge of developing Industry standard responsive Emailers / Landing Pages and test across email clients Strong knowledge of understanding of good practices on e

Accurately monitoring and recording results in test documentation. Monitoring the testing process and identifying and logging test failures. Analyzing & communicating results to colleagues & managers. Involved in webpage/email Functionality and Testing, identifying problems & resolving them with the development team. Defect tracking Develop and test pages across multiple browsers, platforms, a

Responsibilities Interaction with Techs in the field to provide them with real-time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customer’s services Tier 1.5 support Communicate effectively and close looping with the client in case of observations Updating sta

Data Analysis of a complex product database in real-time. Database management services to activate / deactivate products. Maintenance of client portals with pre defined business rules/guidelines

Roles and Responsibilities: Should be able to support content updates on client web site using a CMS system Ensure developed pages are responsive, W3C compliant, and are cross-browser compatible, provide full proof suggestions to on optimization and best practices Develop and test pages across multiple browsers, platforms, and devices

Requirement Analysis for Testing Test Case Writing Test Case Execution Defect Life Cycle Status Reporting Testing Artifacts Repository Supervision of Software Testers Review of software requirements Preparation/review of test plans Preparation/review of test cases Execution of tests Reporting of defects Preparation of test reports

Key skills: Knowledge of having worked on SFDC implementation and customization across multiple clients Exposure to Sales Cloud, Einstein Analytics, Chatter, Lightning and other marketing automation platforms Strong communication skills to be able to handle senior stakeholders across the globe Strong analytical skills to be able to leverage data to derive insights

Content maintenance and creation on Content Management system. Maintenance of client portals with pre defined business rules/guidelines. Strong VBA development skills required to design and troubleshoot macros Updating and support creative activities for our client Using proprietary content management system Coordination with client Preparing weekly dashboards

Job Description Knowledge in designing, implementing, and supporting highly scalable applications using UiPath platform and associated technologies. Ability to analyse business processes to suggest process improvements and develop RPA solutions around them. Ability to understand, document and analyse the business processes and create process flow diagrams. Ability to guide & work with a team