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ChatWhat you’ll do: Analyze and verify customer accounts as per available data Assist with routine customer queries on products and services via chat Take appropriate steps to resolve customer issues and provide feedback to prevent similar issues from occurring in the future Troubleshoot technical issues related to customer’s services Serve as a subject matter expert on clients business rules, customer interaction policies and support tools
₹ 1.3 Lakhs to ₹ 10.7 Lakhs PA
eClerx Services Ltd. is an Indian IT consulting and outsourcing multinational company based in Mumbai and Pune engaged in providing solutions to Fortune 500 companies business process management, automation and analytics services.