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Customer Operations-Analyst-Transaction Processing

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Customer Operations-Analyst-Transaction Processing in Pune-Maharashtra new

  • Pune-Maharashtra
  • 2024/05/18
  • Report

Responsibilities Interaction with Techs in the field to provide them with real-time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customer’s services Tier 1.5 support Communicate effectively and close looping with the client in case of observations Updating status in internal as well as client tools Meet process expectations with high-quality standards and adherence to SLAs Candidate shall adhere to the information security requirements

₹ 2.9 Lakhs to ₹ 7.2 Lakhs PA



eClerx

eClerx Services Ltd. is an Indian IT consulting and outsourcing multinational company based in Mumbai and Pune engaged in providing solutions to Fortune 500 companies business process management, automation and analytics services.

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