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Technical Support Engineer

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Technical Support Engineer in Delhi-Delhi

  • Symantec
  • Full time
  • Email
  • Delhi-Delhi
  • 2024/05/18
  • Report

The role is responsible for providing a service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The MS Services Engineer (L1) focuses on first line support for standard and low complexity incidents.

₹ 1.4 Lakhs to ₹ 9.0 Lakhs PA



Symantec

Symantec or Gen Digital Inc. is a multinational software company co-headquartered in Tempe, Arizona and Prague, Czech Republic. The company provides cybersecurity software and services. Gen is a Fortune 500 company and a member of the S&P 500 sto...

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