Systems Engineer II

Synoptek Ahmedabad, Gujarat, India Hybrid Apply Save Save Systems Engineer II at Synoptek Show more options Synoptek We think globally, act locally. As a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum are seeking to add talent to our team. Synoptek is a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, result, growth and clarity. Responsibilities Systems Engineer II The Systems Engineer II will deal with all aspects related to the maintenance, repair and support of systems and storage products to ensure continued operation and functionality. This role will act in a technical support capacity to ensure quality services are provided to both internal and external clients. You will be part of a highly skilled team who acts as a top tier escalation point for questions related to your expertise. You will be require that you serve as a mentor and leader for others in the organization and work to continually improve processes and practices. Responsibilities include but are not limited to: Ability to manage server roles & features Managing Exchange, SharePoint Online, Teams and Office 365 environments Reviewing and taking action on Security alerts via e-mail and third-party security vendors. Providing recommendations for new server hardware to meet specific requirements Working with vendors in an introductory support role Comprehensive knowledge of managed services & ability to work with multiple vendors