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ChatPrimary Responsibilities: ● Debug, understand, and reproduce the issue reported by the Customer ● Identify the standard operating process (SOP) to resolve the issue ● Coordinate with the reporter of the issue in getting relevant details that are needed for proper and quick resolution of the issue. ● Strictly follow defined standard operating processes. ● Give regular updates to the supervisor ● Keep the communication flowing with the customer during the lifetime of the reported issue. ● Escalate to relevant people if the issue is not resolved within a defined time frame.
₹ 2.3 Lakhs to ₹ 10.5 Lakhs PA
The original incarnation of Yahoo! Inc. was an American multinational technology company headquartered in Sunnyvale, California. Yahoo was founded by Jerry Yang and David Filo in January ...