.png)
Jr. Executive - WFM (Generic) in Pune-Maharashtra
- WNS Global Services
- Full time
- Pune-Maharashtra
- 2024/05/18
- Report
Monitor queues/skills real time to ensure key metrics like SL, AHT and abandon targets are met Ensure schedules are followed and breaks are adhered to Minimize variations between delivery and plan Minimize leakages through system downtime, cab delays, tardiness etc. Prepare and maintain reports showcasing Interval level performance, daily/weekly/monthly performance reports etc. Ad-hoc reporting of metrics Perform RCA for any misses and provide insight to all stakeholders Adjust schedules to meet requirements on a real time basis Report deviations, Plan vs. Actual and it’s implication.
₹ 1.8 Lakhs to ₹ 4.7 Lakhs PA
WNS Global Services
WNS Limited is a global business process management company headquartered in Mumbai, India. The company has its expansion with 60 delivery centers worldwide
Similar positions
Listings
Job type
Category
- Accounting and Finance Jobs (13)
- IT Jobs (2692)
- Sales Jobs (15)
- Engineering Jobs (7)
- HR and Recruitment Jobs (31)
- Healthcare and Nursing Jobs (852)
- Hospitality and Catering Jobs (2)
- PR, Advertising and Marketing Jo (3)
- Admin Jobs (1)
- Legal Jobs (1)
- Creative and Design Jobs (1)
- Social work Jobs (8)
- Travel Jobs (1)
- Part time Jobs (30)
- Other General Jobs (6)
Location
- Ahmadabad-Gujarat (154)
- Andheri West - Maharashtra (6)
- Andhra Pradesh (7)
- Aurangabad-Maharashtra (14)
- bayarea-ca (1)
- Bengaluru-Karnataka (1110)
- Bihar (5)
- Chandigarh (19)
- Chattisgarh (2)
- Chennai-TamilNadu (378)
- Coimbatore-TamilNadu (32)
- Delhi-Delhi (188)
- Gorakhpur, Uttar Pradesh (5)
- Gurgaon-Haryana (183)
- Hubli-Karnataka (5)
- Hyderabad-AndhraPradesh (320)
- Indore- Madhya Pradesh (16)
- Jaipur - Rajasthan (8)
- Kochi - Kerala (3)
- Kochi-Kerala (143)
- Kolkatta (26)
- Mahad - Maharashtra (5)
- Mangalore-Karnataka (11)
- Mumbai-Maharashtra (508)
- Mysore-Karnataka (11)
- Noida, Uttar Pradesh (10)
- Palghar - Maharashtra (4)
- Panaji-Goa (4)
- Pune-Maharashtra (280)
- Rajasthan (6)
- Ratlam - Madhya Pradesh (1)
- remote (119)
- Surat-Gujarat (5)
- Telangana (57)
- Thiruvananthapuram-Kerala (2)
- Uttar Pradesh (9)
- Vadodara - Gujarat (2)
- Vishakhapatnam-AndhraPradesh (3)
Hiretohire.com © 2024