Clinical Associate

Clinical Associate #clinicalresearch #clinicaltrials #clinicaldataanalyst #REGULATORYaffairs #medicalcoding #medicalbilling #research #healthcare #medicalresearch #clinicaltrial #science #clinical #health #clinicalstudies #pharma #medical #pharmacy #biotech #clinicareers #pharmacovigilance #pharmaceuticals #clinicalstudy #pharmacovigilance #medicalaffairs #clinicalresearchassociate #pharmaindustry #doctor #phd #oncology #drugdevelopment #cra #biotechnology # Technical Support: Represents Baylis Medical during cases to ensure customer and patient success with products and demonstrates expertise in troubleshooting techniques. Fulfills the duties of a Sales Representative in vacant territories and supports procedures as directed by the Regional Sales Manager. Assists Sales Representative, as needed, when opening accounts with lesser-skilled physicians Assists in product demonstration and troubleshooting at medical education events Provide technical support when required f product launches. This includes collection of data and support clinical sites. Works to gather and share clinical feedback from the field to assist with product Developerpment and design review. Works with the Quality department to help track device-related clinical feedback and complaints. Educational Support: Educates and trains physicians and hospital personnel on technical matters related to our products by conducting and/coordinating: One-on-one training sessions In-service education programs Seminars and/outside symposium Collects and studies information about and existing products and monitors competitsales, prices, and products. Provides clinical expertise/guidance to internal colleagues. Sales Support: Serves as an effective Baylis Medical representative to physicians and supports staff regarding Baylis Medical products. Meets with existing and potential customers to identify their clinical needs, goals, and requirements. Use consultative selling techniques to identify potential sales opportunities within the account. Advises physicians involved in setting up evaluating Baylis Medical operations in their hospitals. Promotes products through clinical support and education of current and potential customers and procedure coverage within a defined territory/region/area. Responds to customer needs and reports customer complaints regarding products and service by Developerping and/working with other personnel. Builds rapport with all pertinent account stakeholders, including physicians, nurses, technologists, and administrators. What you bring to the team Bachelors degree a must, with a focus in physiology, biology, anatomy, and/nursing sciences preferred. 1-3 years of work experience in healthcare, life science, engineering, technical field. Ability to travel 90 of the time to various locations, sometimes on short notice. Able to travel overnight 1-2+ nights a week depending on regional needs. Able to work 7:30am-5pm, with flexibility fearly mornings, evenings and weekends based on regional needs. Relocation flexibility within predetermined region. Possesses strong administrative skills to ensure all necessary paperwork associated with cases follow-up, associated with data collection is correct. Ability to quickly learn and understand technical information and teach it to others. Strong interpersonal skills and a team player. Ability to build relationships with key stakeholders. Excellent analytical and communication skills, both written and oral. Ability to deal with a variety of medical issues. What we have to offer: Extensive training and onboarding provided, including time in the Toronto office. Comprehensive total rewards package including competitive salary, health and dental, PTO and 401 (K)/RRSP retirement savings plan with company matching. Performance-based commission structure. Purposeful work that drives career Developerpment, with opportunities to learn and grow through tuition reimbursement and workshops. Monthly car allowance, mileage and travel expenses reimbursement; company-provided cell phone and laptop. Opportunity to volunteer and give back to the community through Baylis charitable group.