Techcare Medical Services Pvt. Ltd.

Job Title – Customer Service Manager We are looking for a Customer Service Manager for our International Call Center that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behav

JOB DESCRIPTION - • Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service • Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format • Create and maintain daily operational scorecards to track and r

Job Title – Proof – Reader – Proof-readers are responsible for reviewing and correcting written material to ensure that it’s free of errors. Job Duties – Proof-readers have a wide range of responsibilities, which can include: • Reading over all the given material to ensure that spelling, grammar, punctuation, and other mechanics are correct • Suggesting changes to improve clarity or sty