TAC Engineer

Our TAC engineers are called upon by our customers around the world when they are facing critical network outages and when they need help to troubleshoot and resolve complex technical challenges. Most of the time, issues are escalated to TAC only when other teams -- including those of leading IT services companies -- have failed to resolve them. Needless to say, there is never a dull moment in the life of a TAC engineer! As a TAC engineer, you are learning constantly, growing by the day, and applying your knowledge to resolve complicated, challenging, and difficult technical issues. The majority of TAC engineers are certified as CCIEs. All are great mentors and colleagues. As a TAC engineer, you work on all networking technologies, including routing and switching, security, data center, content, optical, and wireless.