Supplier Services Analyst

Under broad guidance, supports the account management and business development teams in executing the data acquisition strategy Provides high quality and on-time delivery of information solutions to our data supplier partners Assignments range in complexity from basic analysis and problem solving to assisting in the development of complex solutions Gathers requirements, develops custom reports, positions the appropriate use of information and providing applications training Validates data deliverables to clients to ensure that deliverables meet customer specifications including timeliness and quality Communicates with teams and data supplier customers; performing mathematical or statistical data analyses to develop and monitor customer specific solutions, and contributing to contract negotiation Delivers information services for a set of data supplier customers. Gathers requirements, develops custom reports, fulfills report requests and responds to customer questions under minimal supervision. Performs routine mathematical data analysis to develop customer specific solutions to unique business challenges faced by our data supplier partners. Validates data deliverables. Ensures that deliverables meet customer specifications including timeliness and quality. Identifies and delivers proactive marketplace insights to customers. Serves as back-up for other analysts. Maintains effective internal communications with teams to keep apprised of activities within the customer base. Proactively develops knowledge of the pharmaceutical marketplace from both traditional (pharma) and non-traditional (supplier) applications of IQVIA data. Bachelor's Degree 2 years related experience (business analysis, customer service). Demonstrated problem solving, analytical and customer service skills. Advanced Knowledge with MS Office products (Excel, Word, PowerPoint) required. Experience working within the healthcare industry is preferred. Experience with business intelligence tools preferred. Technical proficiency with relational databases as used by IQVIA or business intelligence tools preferred. Knowledge of current events and developments within the pharmaceutical marketplace, emphasizing issues concerning Retailers, Mail Service, Pharmacy Benefit Managers and Wholesalers