Quality Analyst

Quality Analyst #regulatoryaffairs #ceos #pharmaindustry #qualitycontrol #humanerror #medicaldevice #cgmp #ceoinsights #healthcaree #pharma #hemptodaynews #hemp #carpetarea #cbd #hemptoday #brownfieldproject #water #compliancesolutions #hemprevolution #technology #lockdown #medtech #wastewater #lagos #laswarco #lagosstate #lagosstatecommission #itesiwajueko #regulatorycompliance #homes Qualifications Bachelor's (Preferred) QA/QC: 2 years (Preferred) Benefits Pulled from the full job description Flexible schedule Health insurance Full Job Description QUALITY ANALYST (VOICE BACKGROUND) Roles and Responsibilities Daily Call Monitoring as per the Quality Audit Template Sharing Required Feedback with FTE’s Motivating FTE’s to improve Quality Scores Coaching & Training on CQ Parameters Maintain CQ Audit Data Base Reports & Process CQ Audits to be shared with Management Identify Root cause & provide solutions Desired Candidate Profile Graduate + 1-2 years proven experience as QA Proficiency in English Ready to work in Domestic BPO Problem Solving & ready to do attitude Customer Centric Skills