Manufacturing System Administrator - IT

Roles and Responsibilities Onsite and Remote Support for the resolution of incidents encountered in the use of hardware and software. Familiar will All Networking (Both LAN, WAN and MAN). Familiar will All version of Windows OS (XP, 7, 8,10) and server OS. Installation, Troubleshooting and deployment of standard software and hardware. Assembling and Disassembling computers, Laptops, and servers. Configuring of printers (Managed, Standalone and network printers) Maintenance, repair, or replacement of failed End Point devices. Replacement and deployment of fixed and mobile PC's, and other IT equipment. Ensuring that the CMDB or other tools used for the recording of assets are kept up to date. Inventory management of End Point devices including accessories, spare parts, etc. Strong skills in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint). Familiarity and understanding of Patch management. Good competency level covering a wide range of IT skills and disciplines that are needed for 1st and 2nd level support. Very good English written and verbal communication skills Strong communications skills at all organizational levels and very good English written and verbal communication skills. Proven ability to work effectively in a matrix team setting as well as independently with minimal error and guidance. Familiarity and understanding of IT Service Management Tools. ITIL Foundation Knowledge is preferred.